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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joshua Deprez

Joshua Deprez

January 20, 2025

5  out of  5
rating by Joshua Deprez
"When signing up for insurance Macy was very knowledgeable and eager to help."
We responded:
"Hi Joshua, Thank you so much for your wonderful review! I'm thrilled to hear that Macy was able to assist you with such knowledge and eagerness. We truly appreciate your feedback and are glad to have you as a valued customer. Best regards, Sara"
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Jason Upchurch

January 16, 2025

5  out of  5
rating by Jason Upchurch
"I felt welcome instantly when talking to Courtney Pike over the phone. She explained my options and answered all my questions about switching to State Farm. She also got me lower rates! I feel comfortable having Sara Labraaten's office handling my insurance needs. Thanks again Courtney!"
We responded:
"Thank you, Jason! It's wonderful to hear that Courtney made you feel welcome and helped you find better rates. We're glad you feel comfortable with us handling your insurance needs. Your feedback is greatly appreciated!"
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Denelle Hilliard

January 16, 2025

5  out of  5
rating by Denelle Hilliard
"Impressive that’s all I have to say! Very Proffesionals staff & office. Sara’s knowledge along with her team & Ryan Thomas with all the years of experience truly shines, you don’t get this much knowledge in an insurance office anywhere else! Thank you for all you do in keeping us safe, I would highly recommend them for ALL your insurance needs!"
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Krystal Hubbard

January 15, 2025

5  out of  5
rating by Krystal Hubbard
"Sara's office has wonderful employees, especially Hannah. When signing up for insurance, she was extremely helpful and very kind which was great!"
We responded:
"Thank you, Krystal! It's wonderful to hear that Hannah made your experience so positive and helpful. We appreciate your feedback and are glad to have you with us!"
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Lizzy Karp

January 15, 2025

5  out of  5
rating by Lizzy Karp
"I was able to get a quote and then a bundle done all in the same day, well all within an hour actually!! MACY FLATNESS IS THE GOAT. She got all my needs handled promptly and at ease!! The best to ever do it! This office is amazing and filled with the most beautiful humans I've ever laid eyes on (who knew models could sell insurance?!?!) Overall an AMAZING experience and I can't wait to keep working with them!"
We responded:
"Thank you, Lizzy, for such an enthusiastic review! We're thrilled that Macy was able to provide you with prompt and efficient service, bundling your policies in record time. Your kind words about our team truly mean the world to us—we're here to make your experience amazing every time! We're excited to continue helping you with all your insurance needs. 😊✨ #TeamMacy #InsuranceWithStyle"
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Macy F

January 14, 2025

5  out of  5
rating by Macy F
"They are super helpful and have wonderful workers!"
We responded:
"Thank you, Macy!"
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Alexa Sparby

January 14, 2025

5  out of  5
rating by Alexa Sparby
"I love working with this agency, they are so helpful and knowledgeable!!"
We responded:
"Thanks so much, Alexa! We're delighted to hear that you find our team helpful and knowledgeable. Your feedback means a lot to us!"
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Kelsea Haugen

January 14, 2025

5  out of  5
rating by Kelsea Haugen
"I have loved working with this agency! They have been super helpful and their customer service is great!"
We responded:
"Thanks for the wonderful feedback, Kelsea! It's great to hear you've had such a positive experience with our agency. We're always here to help!"
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Mikerra Matthews

January 14, 2025

5  out of  5
rating by Mikerra Matthews
"Sara's office has wonderful employees who were very polite and eager to help!"
We responded:
"We are always here to help, Mikerra! Thank you very much for the review!"
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Daniel Thoben

January 13, 2025

5  out of  5
rating by Daniel Thoben
"1/13/25: Adding to my review. I had such a good experience with Morganne at Sara Labraaten State Farm that I went back for more. Morganne helped me with Life Insurance policies for me, my wife, and our son. The process was smooth and painless and I sleep better having these policies in place for our family. Laurie is always quick and friendly with a greeting every time I walk in the office. I highly recommend this agency for your insurance needs. Fantastic customer service, extremely knowledgeable, and all my insurance needs are well taken care of. Keep up the great work and thank you!"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Geoffrey Jones Jr

January 12, 2025

5  out of  5
rating by Geoffrey Jones Jr
"I just want to take a moment to share my experience with this company. So many people are quick to leave BAD reviews these days. My experience was the opposite. I was recently looking for some suplimental ('just-in-case') insurance. I contacted the company and spoke with an agent named Morganne. She very patiently walked me through several options. She was extremely knowledgable about their different options and we found the plan that was right for my needs and budget. I thought this was going to be a lot more complicated than it was. Morganne found me exactly what I was looking for. My overall experience working with her was excellent. She even said to reach out if I had any questions or concerns, which I did. She answered them completely. I would absolutely recommend this company, and Morganne in particular."
We responded:
"Thank you, Geoffrey Jones Jr, for sharing your positive experience with Sara Labraaten - State Farm Insurance Agent. It's wonderful to hear how Morganne provided such knowledgeable and patient service, guiding you through the options to find the perfect plan for your needs and budget. Your recommendation means a lot, and it's great to know that Morganne was able to make the process straightforward and answer all your questions. Your feedback is truly appreciated!"
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RandiSu Tanem

January 10, 2025

5  out of  5
rating by RandiSu Tanem
"Even though I am not a current customer, Ryan was able to answer all of my questions and help guide me toward the insurance products my company needs (what I need is very specialty). I would recommend him to anyone needing insurance coverage."
We responded:
"Thank you, RandiSu Tanem, for sharing your positive experience with Ryan! It's wonderful to hear that he was able to assist you with your specialty insurance needs and provide guidance. Your recommendation means a lot, and we're glad Ryan could help even though you're not currently a customer. If you ever have more questions or need further assistance, feel free to reach out."
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barry hicks

January 9, 2025

5  out of  5
rating by barry hicks
"Renee Hicks at Sara Labraaten State Farm is absolutely fantastic! From the very first interaction, she was professional, knowledgeable, and genuinely kind. Renee took the time to explain all my options and tailored a policy that perfectly suited my needs. She made the entire process stress-free and was always quick to respond to my questions. It's clear that she truly cares about her clients and goes above and beyond to ensure they are well taken care of. I couldn’t be happier with the service and highly recommend Renee to anyone looking for exceptional insurance expertise!"
We responded:
"Thank you, Barry Hicks, for sharing such a wonderful review about Renee Hicks at Sara Labraaten State Farm! It's fantastic to hear that Renee provided professional, knowledgeable, and kind service, making the process stress-free and responsive to your needs. Your recommendation means a lot, and we're delighted to know you’re happy with the service."
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K. “FJBGOV” Rust

December 3, 2024

5  out of  5
rating by K. “FJBGOV” Rust
"They not only saved me money, but they also did what my old insurance company couldn't. Very helpful, very welcoming. I'm very satisfied."
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Kelley P

November 24, 2024

1  out of  5
rating by Kelley P
"Absolutely do not recommend this branch to anyone. Sara Labraaten or anyone in any sort of managerial or supervisory position could not be bothered to contact me regarding check fraud for over $3,000. I canceled a policy with this State Farm branch in August. I inquired about this refund again on 5 November 2024 after still receiving nothing and the only person who could be bothered to contact me is, according to their website, a part time employee who is a primary college student. My check was intercepted, name and address changed, and cashed by someone else in Dallas, TX. State Farm is not issuing a new check, no one will actually help, and they just continue to tell me that State Farm isn't to blame. They're not to blame but won't provide the details or info needed for me to advocate for myself. It is backwards and disgusting how they handle these situations, and I'm supposed to just wait, for months, while two banks fight over who is not to blame, and with zero guarantee I'll be reimbursed. I will never use State Farm again, and I will absolutely never use or recommend this crooked branch to anyone. Shady, disrespectful, and just couldn't be bothered to help."
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Joseph Beaudreau

August 16, 2024

5  out of  5
rating by Joseph Beaudreau
"Excellent customer service and "solid as rock" help with all services that my wife and I have with this agent!"
We responded:
"Thank you so much for your kind words and the fantastic rating! It's wonderful to hear that you and your wife are happy with the customer service and support provided. Your satisfaction is our top priority, and we're here to help whenever you need us!"
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Sharon Beaudreau

August 16, 2024

5  out of  5
rating by Sharon Beaudreau
"I have been with Sara at State Farm for over 10 years. She has done an unbelievable job with my IRA and finances. So excited to be at this point to cut back on hours and move towards retirement. Her team has been wonderful as well. Always taking care of all of our insurance needs. Highly recommend Sara as a financial advisor and her office and team for all of your insurance needs. Not only are they professional with comparable rates the team members are so personable and knowledgeable."
We responded:
"Thank you so much for your kind words and for being with us for over a decade! It's fantastic to hear that your IRA and financial planning have been successful, and we're excited for you as you move towards retirement. Our team is dedicated to providing top-notch service, and it's wonderful to know that you find us personable and knowledgeable. We truly appreciate your high recommendation and look forward to continuing to support all your insurance needs!"
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lourita gallagher

July 23, 2024

5  out of  5
rating by lourita gallagher
"Best State Farm in the US!!! Awesome service!!"
We responded:
"Thank you!"
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James Amberg

July 2, 2024

5  out of  5
rating by James Amberg
"New boat insurance in under 15 minutes. Great place."
We responded:
"Thank you for choosing Sara Labraaten - State Farm Insurance Agent for your boat insurance needs! We're thrilled to hear that you had a quick and positive experience with us. If you have any questions or need further assistance, feel free to reach out."
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Matt Huschle - Bison Ridge LLC

June 12, 2024

5  out of  5
rating by Matt Huschle - Bison Ridge LLC
"Great team of experts. We have been a customer for many years!"
We responded:
"Thank you, Matt! We appreciate your loyalty and trust in our team of experts. We look forward to continuing to serve you for many more years to come."
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Olivia Abernathy

June 11, 2024

5  out of  5
rating by Olivia Abernathy
"We had a wonderful experience working with Hannah as we are moving back to Minnesota. We can’t thank her enough for helping us through this process"
We responded:
"Thank you for sharing your positive experience with Hannah! We are thrilled to hear that she was able to assist you during your move back to Minnesota. If you have any more questions or need further assistance, feel free to reach out. Welcome back to the area!"
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Mindy Langston

June 11, 2024

5  out of  5
rating by Mindy Langston
"It has been a pleasure working with Ashley for home and auto insurance! Thank you so much for all your help!"
We responded:
"Thank you for your kind words, Mindy! I'm glad to hear that Ashley provided you with excellent service for your home and auto insurance needs. We appreciate your feedback!"
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Eli Coenen

June 8, 2024

5  out of  5
rating by Eli Coenen
"I am not originally from Bemidji and she was highly recommended by all of my friends! She is a great agent and has a lovely staff or workers! Please use her!"
We responded:
"Thank you for the kind words, Eli! We're thrilled to hear that you had a positive experience with Sara Labraaten's team. We appreciate your recommendation and look forward to continuing to provide you with excellent service."
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Connor Carver

June 8, 2024

5  out of  5
rating by Connor Carver
"This agency is amazing! I reccomend them to all of my friends! They are so helpful and understanding of all your needs! I worked with Macy and she was great!"
We responded:
"Thank you for recommending us, Connor! We're thrilled to hear that Macy provided you with great service. We appreciate your kind words and look forward to assisting you and your friends in the future!"
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Eli Pfeiffer

June 8, 2024

5  out of  5
rating by Eli Pfeiffer
"Sara Labraaten State Farm was so helpful. They helped me with all of my needs and were such great customer service. Macy helped me and she was great! Highly recommend!"
We responded:
"Thank you for the glowing review, Eli! We're thrilled to hear that Macy provided you with excellent customer service and met all your insurance needs. We appreciate your recommendation and look forward to continuing to assist you in the future."